|About - How am I protected|
We appreciate that taking out an equity release scheme is a big step, so it’s very important that you receive the very best equity release advice.
Equity Release Supermarket advisers are qualified to the current industry standards, all having achieved the Certificate in Equity Release Advice which incorporates the new Home Reversion requirement.
So if you are looking for independent and impartial equity release advice then your search ends here.
The Equity Release Council is now the new trade body providing consumer information and safeguards regarding the equity release industry.
After almost 20 years of enhancing the awareness of equity release schemes SHIP has now been relaunced as the Equity Release Council. The aim is to bring greater awareness to the potential of the post retirement products that are available and broaden its membership to include advisers, solicitors, surveyors and any other interested parties.
The rules of engagement for providers will remain the same and it will be a self regulated trade body that helps to ensure the interest of customers.
Equity Release Supermarket will only deal with lifetime mortgage companies who are Equity Release Council (SHIP) members. This ensures that all the above product features are present in all the equity release plans we recommend. Therefore, you can be rest assured our principles match those laid down by the Council.
Realising the importance of the equity release industries own trade body, and providing valued support, Equity Release Supermarket are members of the Equity Release Council. We will endeavour to provide a voice for consumers & advisers in gaining wider recognition of the issues & developments needed for this area of the financial services industry. Abiding by its core values, Equity Release Supermarket have signed up to the code of conduct which has helped build the industries reputation to where it is today.
Both Lifetime Mortgage & Home Reversion Plans are now fully regulated by the FCA. Therefore, consumer protection is always available, providing peace of mind & the backing of the financial ombudsman should a complaint ever be made regarding equity release advice.
Goldsmith WilliamsEquilaw Caesar Howie (Scotland) Blacks Solicitors LLPAshfords LLPBirchall Blackburn
To assist you, we have negotiated competitive and fixed legal costs on your behalf with the following equity release solicitors who specialize in dealing with legal work involved in equity release plans: -
"Goldsmith Williams, Ashfords and Equilaw all offer vast experience and expertise in dealing with equity release applications for Equity Release Supermarket clients. All these ERSA member solicitors offer an efficient and cost effective route to market." - Mark Gregory CeMap CeRER (Founder)
'the complete equity release service'
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Our specialist equity release advisers offer a national equity release service that is based on over 50 years of knowledge.
"Equity release can be a minefield according to reports I have read, but at no time when dealing with Chris Chance did I feel that I was being led towards what he wanted to do, and that I was free to make my own decison." – Mr B, Louth
"Entering into a contract as such needs confidence in those processing it. I never at any time felt a lack of confidence." Mrs R, Leeds
"All questions answered professionally and courteously. Always available to contact, or if not, always a prompt ringback." Mr S, Reading
"Your adviser was friendly, supportive and gave us good advice. The whole process has been extremely well managed. Thank you." Mr M, Great Yarmouth
"Hi Ian. My equity release plan has now completed & I am pleased to tell you that I am collecting my new car on Friday. I wanted to thank you for making everything so easy for me & I will certainly recommend you to anyone who is interested in an equity release plan." - Mrs B, Carnoustie
"From initial contact with the Equity Release Supermarket team, to completion was speedy, courteous & totally stress free!" - Mr & Mrs M, Bembridge
"Our objectives were achieved with minimal delay in a most friendly, knowledge & expert manner" - Mr & Mrs D, Newcastle
"Our Just Retirement equity release case was dealt with quickly & efficiently by Anthony. He was always just only a phone call away & always replied to any questions we had straight away.
"Very satisfied. Simple, quick and efficient service and lovely staff." Mr M, Surrey
"Lynsey, Many thanks for your all your help; we completed or equity release application yesterday and funds have been credited to our account." – Mrs A, Nottingham
"I tried Saga and Aviva but I preferred your helpful attitude, in a situation which is fairly tricky" – Mrs R, Devon
"The service provided was excellent and I would be more than happy to recommend Equity Release Supermarket to anyone considering equity release" - Mr & Mrs S, Waterlooville
"Always a traumatic time to find yourself on your own having lost your partner of many years. Feeling quite fit and healthy but strapped for cash. I was reluctant to downsize and move away from supportive friends and neighbours. So you need reassurance and advice and this is what I got from Equity Release Supermarket. A personal home visit and a clear explanation of what was best for me. It was good to have Mark come to my house to explain face to face the options and understand what I needed" - Mrs H, Hartlebury
"Having spent my career in banking retiring as a manager, I did not come to the transaction without knowledge. I felt Les Pick, your equity release adviser, tailored his advice accordingly and could have been more expansive if necessary. He was never patronizing" - Mr & Mrs S, Leigh on Sea
"From start to finish my equity release application took only a few weeks; Alison could not have been more helpful and all our questions were answered in a friendly but professional manner" – Mr & Mrs R, Southampton
"We wanted to release some of the equity from our house; we spoke to Mark Gregory who took care of all aspects of the process, explaining every detail as we went through the paperwork. We would have no hesitation in recommending Mark Gregory and Equity Release Supermarket to anyone" - Frank & Janet Hardie. Bury
"Equity Release Supermarket were very efficient, kept us in the loop, couldn't have done it without your help" - Mrs Q. Renfrewshire